Returning home to find you've suffered a break-in can be terrifying. No one wants to experience that uneasy feeling that someone has been in your private space, but for homeowners, it's a possibility worth confronting and preparing for.
It may seem impossible, but after a burglary, it's imperative that you stay calm and focus on moving forward responsibly.
After you've experienced a break in …
Ensure you and your family are safe
Things can be replaced, which is why immediately after you discover you've been robbed, what's most critical is making sure that you and your loved ones are safe.
What's most critical is making sure that you and your loved ones are safe.
Many burglars will flee upon hearing you return, but there is a chance that they're still hiding in your home. To be safe, wait outside and call the police immediately. Allow them to thoroughly inspect the property before you head in.
The criminals may not be the only threat either – you'll want to make sure things like broken glass and other obstructions are out of the way as well, particularly in bedrooms or other areas your children may go.
Take stock of what's missing
Once you've re-entered your home, it's time to do your own inspection. This time, assessing the damage and determining what's been taken.
A thorough evaluation will be key in your dealings with the police as well as Trans Pacific Assurance, so be careful and go slow. We recommend recording notes and taking pictures or videos that adequately depict the severity of the loss.
Not all loss equates to missing items. In order to gain forced entry to your home, burglars might break windows and force in doors. With adequate home insurance coverage, you can claim these damages as well.
File reports and claims as quickly as possible
To file a claim with Trans Pacific Assurance Limited, you simply need to advise our team that there's been an incident at your home. From there, one of our claims specialist will reach out to you about the next steps in the claims process.
To be sure this goes smoothly and that the appropriate reparations are made, we recommend you have:
- A comprehensive police report
- A record of your own assessment of what's missing
- Photographs of the scene
- An idea of when the break-in occurred, when you discovered it and any other relevant times
- If possible, invoices and receipts for stolen items
At Trans Pacific, we understand how concerned homeowners will be after such a traumatising event. That's why we make the claims process easy by allowing you to report the loss in a way that's convenient for you. We have four options:
- Using our online form
- Emailing us at email@example.com
- Calling the claims hotline on 321 6808
- Sending the advice via facsimile on 321 6528
Look towards the future
Fear, anxiety, betrayal, anger – you'll likely experience a range of emotions after you've been a victim of theft. To move forward, give yourself and your family time to cope with these feelings.
You'll likely experience a range of emotions after you've been a victim of theft.
It's also time to think about the future. How can you prevent this from happening again? What measures can you put in place to protect you and your assets?
Albeit that many homes are protected with some form of security, we know the risk of a break and enter still exists.
Although home insurance can't prevent a break-in from happening in the first place, it can protect your valuables if break and enter does occur. Without it, you'll be solely responsible for fixing damages and recouping losses from items stolen.
For most people, the majority of items are kept in the home. From furniture to electronics, sensitive documents or even emergency savings, everything is at risk when your house is broken into.
The right home insurance can also protect you from a variety of other threats including extreme weather and other perils, and at Trans Pacific, all of our solutions are designed specifically for you. To find out more, reach out to a member of Trans Pacific Assurance Limited's expert team today.